Location Manager Port Bonaire (fulltime)

With seven locations and three retail stores, Dive Friends Bonaire is the largest dive operation on Bonaire and a PADI 5 Star IDC centre. We offer diving experiences for all levels, from beginners to instructors, introducing guests to Bonaire’s most beautiful dive sites. Our dive shops are open daily to ensure every visitor enjoys outstanding service and unforgettable underwater adventures. In addition, we distribute equipment to other local dive centres and collaborate with on-island suppliers.

Do you have a passion for diving and exceptional, commercial and organizational skills? Dive into a new challenge with Dive Friends Bonaire! We’re looking for an enthusiastic and driven Location Manager at Port Bonaire to lead the team.

Key Responsibilities

• Commercial: Drive revenue growth by promoting diving courses, gear, and excursions, building client relationships, and enhancing the dive center’s brand presence, while maintaining cost efficiency and an entrepreneurial mindset. Develop marketing and sales initiatives that efficiently utilize our budget whilst helping us grow.
• Daily Operations: Manage opening and closing procedures, maintain shop and guest facilities, coordinate dock and tank collection areas, and support a safe, welcoming environment for guests and team members alike.
• Staff Leadership & Development: Mentor and support a varied team. Conduct interviews, meetings and performance reviews. Guide team development focusing on professionalism and friendliness implement introductory and continuing training programs for staff.
• Guest and Customer Service: Ensure exceptional all-round guest experience. Duties include greeting, assisting, orientating, equipping and informing guests. Also addressing guest inquiries, concerns or complaints with utmost professionalism.
• Health & Safety: Oversee risk management for a safe diving and working environment. Ensure all safety protocols and emergency procedures are adhered to by staff and students.
• Communication & Coordination: Serve as the primary point of contact for stakeholders, shareholders and team members. Work closely with fellow location managers, the planning department and the operations manager. There will be bi-annual meetings with shareholders to discuss the status of business and developments.
• Boat operations servicing and maintenance: Overseeing servicing and maintenance of our boats and crew training.
• Scuba tank management: Inspect, fill and maintain scuba tanks. Schedule regular hydrostatic testing and visual inspections of tanks.
• Compressor operation & maintenance: Oversee the operation and regular maintenance of air compressors.

Other responsibilities include, but are not limited to:

• Inventory, Maintenance & Cash Management
• Administrative tasks
• Collaborate with stakeholders
• Facilities & equipment management

What are we looking for?

• Experienced Dive Professional: PADI Instructor with at least one year of management experience in the dive industry.
• Commercial skills: Demonstrated ability to drive revenue growth.
• Strong Leadership & Communication: Demonstrated ability to lead teams and communicate effectively with staff and guests alike.
• Organizational Skills: Proven experience managing scheduling, reporting, and inventory in a fast-paced environment.
• Customer-Focused: Dedicated to providing a friendly, professional experience for every guest.
• Eco-Conscious: Passion for preserving Bonaire’s marine environment and supporting sustainable practices.

What does a typical day entail?

A typical day involves opening the shop, greeting guests, coordinating dive schedules, supporting staff, managing equipment, and tracking revenue. You ensure that the location is welcoming and always ready for the next day. It also involves promoting diving courses, gear, and excursions, building client relationships, and enhancing the dive center’s brand presence, while maintaining cost efficiency and a growth-oriented mindset.

What is the team you will be working with like?

You’ll join a supportive team that shares a passion for diving and delivering top-notch service. The team includes dive instructors, front desk staff, and divemasters dedicated to making guests feel at home.

What do we offer?

• A full-time contract with a dynamic role on the beautiful island of Bonaire
• An inclusive, enthusiastic team passionate about diving and customer service
• Salary starting from $ 2.498 gross per month
• You will have 15 vacation days
• National Healthcare
• Discount in all our stores: retail, dive retail and dive shops
• The opportunity to further develop your diving skills
• Various personnel deals on Bonaire, discount on: Bon Bida Gym, Yoga, Between 2 Buns and Bagels & Bloom.

If you’re ready to bring your expertise to Dive Friends Bonaire and lead our Port Bonaire location, send your CV and a short motivation to HR@divefriendsbonaire.com . We can’t wait to dive into the future with you!

We are looking for an experienced

PADI Dive Instructor

If you are an experienced PADI Dive Instructor and you are ready for a new challenge, we would love to have you with us! We don’t need to explain to you what the work of a PADI Dive Instructor entails – you know that. What we find interesting is what you add to our team of dive professionals (about 60 employees). And…..what you would like to learn? Because not only do our guests come to learn, we also find it very important for you to continue to develop.

What are we looking for

• At least PADI OWSI.
• A service-oriented mindset.
• Experience with teaching and guiding of courses and dives.
• Experience in customer service or other social jobs.
• Friendly character and eager to learn new things.
• Driving license.
• Fluent in English (Spanish, Dutch and/or German are a plus)

About us

• Dive Friends Bonaire is a 5 Star PADI IDC Dive Center.
• We have 7 dive shop locations and 3 retail stores.
• Our team consists of about 60 motivated and enthusiastic staff members.

What we offer

• A competitive salary starting from $2075
• Working at a 5 Star PADI IDC Dive Shop.
• Other benefits like discount on dive gear and retail products.
• A great team consisting of your new dive friends.
• A one-year contract.
• Opportunities to grow and learn.

If you are interested in working on Bonaire and would like to be part of our team, please send an e-mail with your CV and cover letter to hr@divefriendsbonaire.com

We are looking for a new

Dive Shop Employee

• Affinity with diving
• Great communication skills
• Excellent customer service
• Eye for detail to keep the shop tidy

See you on Bonaire!

If you are interested in working on Bonaire and would like to be part of our team,
please send an e-mail with your CV and cover letter to hr@divefriendsbonaire.com

We are looking for a new

RETAIL SALES PROFESSIONAL

With 8 different locations and 3 retail stores, Dive Friends Bonaire has the biggest dive operation on Bonaire. We have approx. 60 employees. Divers are trained from beginner to professional level. We introduce guests to the most beautiful dive sites on Bonaire. Our dive shops are open 7 days per week to provide a perfect experience for our guests.

We are also specialized in selling dive equipment, as well for the individual diver as for professionals. As an importer of, for example, Scuba Pro for Bonaire, but also a supplier of other brands, we provide a large number of dive shops with their equipment.

For our Retail & Dive shop we are looking for a retail sales professional:

• to whom the diving world has no secrets;
• who feels at home as much under as above water;
• who connects commercial and technical skills;
• and who can optimally advise customers for the ultimate diving experience.

Do you recognize yourself in this description? Are you at least a PADI certified divemaster? Do you already have some experience with sales/retail in the diving industry? And if you are fluent in Dutch or English, we would like to invite you to send your application to HR@divefriendsbonaire.com or contact our HR if you have any questions.